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Delivery Policy

The delivery service area of Asok Thai Cake includes Hong Kong Island, Kowloon, and the urban areas of the New Territories, with some areas excluded.
Please refer to the following:
Excluded areas:
- Islands District;
- Lantau Island (excluding Tung Chung), Ma Wan, Kwun Yam Shan Village,
-Tai Lam Chung, Lung Kwu Tan, Sam Mun Tsai, Kwan Tei, Sha Tau Kok, Lok Ma Chau, Man Kam To and Ta Kwu Ling
- Any restricted areas or areas where trucks are not allowed to enter;
- Warehouses that require queuing for pickup or delivery, or payment of entry or registration fees.

Currently we do not provide door-to-door delivery services.
The recipient needs to meet at the entrance for delivery;
- For some addresses, customers need to arrange to meet at a designated location for delivery.
- If the delivery location is not directly accessible by vehicle, the driver will arrange to meet at a safe roadside location for delivery.

-To ensure a smooth pick-up / delivery process, kindly present the confirmation letter to our drivers or staffs upon pick up.
-Please note that Asok Thai Cake cannot be held responsible for any delays that may arise due to circumstances beyond our control, such as weather conditions.
-Please also note that deliveries service will be temporarily suspended during TYPHOON number 8 signal and BLACK RAINSTORM signal.