Orders
To ensure that you receive your desired cake, please make a reservation at least 3 days in advance,
keeping in mind that daily quotas may apply. Once an order is placed, cancellation or refund requests cannot be accommodated.
Asok Thai Cake reserves the right to refuse a product request due to insufficient stock,
incomplete customer information, or any other uncertain circumstances.
Availability of Products
Asok Thai Cake catalogue includes a comprehensive list of products that are typically available.
However, please note that some ingredients may occasionally be out of stock or unavailable.
In such cases, Asok Cake reserves the right to substitute the unavailable item(s) with an item(s) of equal or greater value,
with the customer's consent. Additionally, to ensure proper delivery and handling, the presentation of items may be modified.
Returns
Please note that once an order has been placed, we are unable to accept cancellations or changes.
Moreover, once the goods have been handed over to the carrier, we cannot accept cancellations or changes
and any payments made by the customer will not be refunded. However, this policy does not affect your statutory rights.
Presentation of products
Photos are for references only, Asok Thai Cake reserves the right to make changes to the products, packaging, and website content at any time without prior notice.
While we make every effort to ensure that the product images and descriptions on our website are accurate,
we do not guarantee that they will always reflect the exact appearance or contents of the products you receive.
*All of our transactions shall be governed by the laws of the HONG KONG S.A.R.